Need a Braze Customer Experience Platform strategy, implementation or execution? Let's talk →
Need a Braze Customer Experience Platform strategy, implementation or execution? Let's talk →
What we do
A clear-eyed read on your current setup , data model and customer lifecycle, with a prioritised plan to close the gaps.
Braze set up properly from day one, or migrated cleanly from your current ESP — data feeds, subscription groups, Canvas structure .
Lifecycle Canvases and Campaigns built around real customer behaviour , not just batch-and-blast sends.
Testing, deliverability, and iteration once you're live — so the programme keeps improving after launch day .
What Braze can do
Native iOS and Android push — deep links, rich media, and silent pushes, all from the same Canvas as everything else.
Browser notifications for desktop and mobile web — no app install required to stay reachable.
Modals, banners, and slideups that appear inside your app or site, triggered by real-time behaviour.
Full campaign and Canvas-driven lifecycle email, with dynamic content, A/B testing, and deliverability built in.
Templated business messaging on the channel your customers already check first.
Text and multimedia messaging for time-sensitive moments that need to land immediately.
A persistent, native inbox feed for evergreen and personalised content that isn't time-bound.
Pull live data from your own APIs into any channel above at send time — no pre-built data feed needed.
Core focus
Where the current customer experience setup stands — what data exists, and how is it being used.
What are are wanting to achieve, and how are we going to achieve it — a prioritised plan, not a wishlist.
The Braze setup itself — subscription groups, Canvas structure, the foundations.
Journeys and lifecycle Canvases built around real customer behaviour, with next-best-actions in mind.
Test, tune, and improve customer engagement, through methodical testing.
Nuture your braze setup, and add enhancements where any gaps exist.
Why choose us
UserFlow NZ, specialises in the marketing lifecycle, where data can be usilised to drive better user engagement.
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